Over the past 7 years we have had a NUVO System. After investing a large portion of money into what we thought to be a reliable & interactive system, things seem to continually go wrong. At one point we had most of our home systems (security, lighting scenes, audio and so on) available on remotes, as soon as things seemed to function okay, we would completely loose access to many areas of our home. We decided to upgrade the system to include a media server (as we were told this would add to the reliability and robustness of the system) and it turned out to be more of a Band-Aid. Out automation provider just never came through, and we were never provided the system we were promised. We were introduced to Marco through Brian McLean from Scott Arthur Homes. One Smart Home was exactly what we were looking for. The Discovery and System Design Process was was quick, it was easy. We also received a comprehensive summary letter that captivated our goals and concerns. Marco was fantastic, he came out quickly, he provided a quote promptly, and it was probably about 3 weeks when everything was said and done! The Operations Team was really good, very professional. The guys worked long, long hours and did good work. In Summary, the One Smart Home response has been great. We haven’t had an issue, emails have been answered, and there’s always been an answer for it. We’ve already recommended you to 2 people.
One Smart Home’s Competent Professionals demonstrated their capabilities as subject matter experts when they assessed system /component compatibility in the design of our new home. Customer service was a top priority when meeting the expectations of the client. They always did what they said they would, and did it timely, “they walk the talk.” Their workmanship reflects integrity, passion and unparalleled commitment to provide a superior product. In our experience the value was clear that “you get what you pay for.” Indubitably, I Strongly endorse One Smart Home for your home or business automation needs.
I refer all my clients to one smart home. I refer them not only because they are a pleasure to deal with but also because I am confident they provide my clients with the proper customized solutions suitable for their lifestyle with NO forced buying or pre package sales.
One Smart Home was fantastic to work with during our build. Since we have a nearly full-personalized automation package, they worked closely with us, and really learned what we expected from the system. After the install was complete, their techs spent time with us and learned our habits and suggested how the automation could make life simpler. We absolutely love our home automation, and highly recommend One Smart Home to anyone that is building a home.
We absolutely love our home automation. When you build a custom home, you try and think of as many details as possible, and make sure that in the future it will still be current. One Smart Home sat down with us in the beginning and asked us what we wanted out of a system, today and in the future. I’m a big tech guy, so I wanted to make sure the whole house would be wired and ready for anything. By meeting so early on, we were able to meet that goal, and have future upgradability.
I am one of those individuals who lives in my yard; but always found it a challenge as there was not a good solution for enjoying our outdoor space year round…Until One Smart home introduced the Sonance in-ground audio system, and year round out door television! (No more taking the TV in and out seasonally,) and the audio would only be believed once heard! Very happy, as we enjoy outdoor living room 365 days a year!
One Smart Home finished our home summer of 2011. What an amazing group of people. These words describe them best RELIABLE, SMART, PROFESSIONAL, COURTEOUS, ON-TIME, HARD WORKING, RESPECTFUL. I am in the home building business and it is VERY tough to find good people that know what they are doing when it comes to audio/visual but with these guys you just can’t go wrong. MY FAMILY HIGHLY RECOMMENDS THEM.
I’m not a very computer literate person, and was worried the system would be to much to handle for my wife and I. One Smart Home said the system would be really easy to use and it’s TRUE! It’s as simple as using your IPhone or IPad…that’s it! It’s now integrated into our lives and we don’t know if we could ever do without it. One of the biggest advantage we did not foresee is when we travel it gives a comforting feeling, being able to login and see how things are around the house. We plan on expanding our system more in the future!
Under trying circumstances they entered into a renovation 4/5ths of the way completed to troubleshoot why a home control system was not interfacing properly with the lighting system, as the initial service provider did not have such expertise in-house. One Smart Home assessed the issues and provided the solutions. Thanks!
One Smart Home waited on me hand and foot. I haven’t ever dealt with someone who made me feel like I was their only client. When I needed something done, it was done as soon as physically possible. I thought I was going to have to take a second mortgage to afford really awesome technology, but One Smart Home made things I didn’t dream possible affordable!!!